Roundhouse

Evaluaciones

Absolutely thrilled with our new Roundhouse kitchen and the service we received. From the design phase with Dan to post-installation care, we were very impressed by the level of professionalism and expertise. Dan spent countless hours meeting with us to perfect our design, and the result is a gorgeous bespoke kitchen that is now the star of our home. After doing tonnes of research on competitors, we went with the Studio collection—it is definitely the best value out there. Thanks so much to everyone at Roundhouse for giving us our dream kitchen! Will definitely use you again for future projects.
Hace 5 meses
Roundhouse were brilliant on our new build house project. Oli in particular is a joy to deal with and gave us helpful and friendly advice, which allowed us to achieve our dream Kitchen. The quality of the product and the professionalism of the install on a tricky project was top notch. Thoroughly recommend
Hace 5 meses
We bought our Roundhouse kitchen over a year ago and we could not be happier with it. The quality of the units was far superior to anything else we saw and the team were flexible enough to take on any changes we wanted to layout etc. Even more impressive though is the aftercare we have received since. Overall there have been very few issues but every time we have had a minor issue they have sent out a team to check and fix and continue to do so a year on. I could not recommend Roundhouse more highly.
Hace 8 meses
Roundhouse is a pleasure to partner with, V-ZUG appliances sit seamlessly in their kitchens. The brand offers high-quality British furniture and endless design solutions.
Hace alrededor de 1 año
We are absolutely delighted with our recently finished Roundhouse kitchen, in our Grade2Listed house, all designed by Dan at the Wigmore St store. From the initial meeting, Dan made design suggestions that positively challenged our ideas and ultimately, transformed the space entirely. We designed the entire open plan kitchen / dining space during covid, which was all done online and design principles and aesthetics established very early on. Once we could visit stores again, we were able to meet Dan at the store, to look and feel all the different materials / see them together and how they would work. We were really clear on what we wanted from our kitchen, from the very start, and we can honestly say, that this kitchen is what we had hope for, and more. We made several requests for bespoke items, including our "single piece, commercial bar height island" which is a great place where we have friends for drinks and socialising. No request was an issue. Loads of storage, making life much easier as a family, to find things and put items away. Although we did have some appliance supply issues due to Covid supply shortages, Roundhouse fitted us out with temporary appliances and kept us updated on delivery times. The Roundhouse fitters were also brilliant. They take pride and great care in their work, are very experienced, many of them having worked for Roundhouse for 20+ years - they must be doing something right as an employer! I always loved the Roundhouse kitchens that featured in glossy home magazines, and now I have my own, unique, textural and sleek kitchen, that we spend so much time in as a family and with our friends. A huge recommend from us, for Roundhouse. Thanks again team.!
Hace alrededor de 1 año
Oli at the Wigmore street location was a wealth of knowledge. Extremely helpful with innovative designs for difficult spaces. Highly recommend working with them.
Hace alrededor de 1 año
Roundhouse designed, manufactured and fitted our new kitchen. The design possibilities were endless. Kat, our designer had endless patience producing iteration after iteration and gently guiding and helping us with our decision process to reach a final design which we are extremely happy with. Quality of product is excellent and fitting was efficient, capable and friendly. Very happy to recommend.
Hace más de 1 año
Sam and the team at Roundhouse were a pleasure to work with and delivered a spectacular product from the design to the manufacture. Couldn't be happier.
Hace más de 1 año
Excellent professional and helpful. I would recommend them to anyone.
Hace más de 1 año
I have never come across such a shambles in my life. I first ordered a kitchen as a replacement for an insurance claim in February 2022. We were told not long afterwards that the kitchen would be delayed until July and now we are in July and I am being told it is delayed until September. I have tried to call the Dan Lau at least 5 times now and left numerous messages to call me back, but he doesn't. I have asked senior management to call me back and no one has. The service from this 'luxury' kitchen design company is appalling and I would recommend anyone uses this company. They are a DISASTER!
Hace más de 1 año
Had very unpleasant experience visiting this showroom as despite all other kitchen showrooms we’ve visited, we were not either welcomed or treated with respect by a lady consultant. We were quite interested in this brand as it’s been recommended by friends, but unfortunately any questions we asked were answered in quite a sarcastic or unprofessional manner giving a feeling that it’s silly to ask absolutely anything. Glad we’ve turned over and got a completely different level of service in other kitchen brand showroom. Shame that the level of stuff professionalism gives you a big red flag. Would not recommend visiting this showroom.
Hace casi 2 año
So pleased to have a Roundhouse kitchen installed. Daniel at the Wigmore Street branch helped design a kitchen after my dreams. Beautiful as well as functional I am ready to forget all the delay that lockdown brought on. It is a joy to behold and work in daily and Roundhouse worked hard to settle all the tiny niggles post fitting. The fitters, decorators were all efficient and very professional and Paul who was in charge of operations was always available to ensure all went well. Their custom service team is excellent and I highly recommend them.
Hace más de 2 años
The entire team at Roundhouse was amazing to work with and seamless in its approach. From Ben H and Dani C who designed the kitchen to the fitters, painters and after sales support, every single member we encountered was great. Amy P who is the installation Co-Ordinator provides the best support, ensuring that any issue, big or small is addressed promptly and professionally. The kitchen is one of the most essential spaces in the house and it is so important to pick the right company to design and build your bespoke kitchen. We absolutely love our kitchen. It’s beautiful, welcoming, functional, unique and timeless. If we ever build another house, I would not hesitate to use Roundhouse (Ben H and team) again. They look after their kitchens and clients.
Hace casi 3 año
We are delighted with our Roundhouse kitchen. The quality is excellent and exactly what we hoped for, and the installation was painless. We found Roundhouse to be very professional and easy to deal with. Our designer listened very carefully to what we wanted (which a lot of competitors did not do) and delivered an excellent design. She helped us greatly throughout the selection process and made everything very easy. We were assigned a project manager who managed suppliers and liaised with our builders, keeping the project on track and us informed of progress. He was extremely well organised, very responsive and very helpful and we felt that he had our interests at heart at all times. Our installer was excellent. His workmanship and fitting were meticulous, he was neat and tidy and always turned up on time. We are very happy with our kitchen and with the service we received from Roundhouse.
Hace alrededor 3 años
Premium product. You get what you pay for.
Hace alrededor 3 años
It looks great, but for the price my wife spent on this kitchen I would have expected a much more hard wearing paint finish. And it never looks clean, as water marks show up so badly on the surface.
Hace alrededor 3 años
Roundhouse worked hard to complete our new kitchen before lockdown and we can't thank them enough, particularly Karim the fitter, who went above and beyond to get things finished. With 5 adults now unexpectedly at home it has really been put through its paces and has stood up to the test. The space is transformed, it's far easier to use than our previous kitchen and the new storage has meant that all the normal clutter has disappeared. From the initial design to completion Roundhouse has been thoroughly professional, helpful and shown some really creative thinking with our limited space. We are very pleased with the results and would not hesitate to recommend.
Hace casi 4 año
We are so pleased with our new kitchen designed by Roundhouse. Lauren in the Guildford office was so amazingly patient with us and after a lot of deliberation, we have ended up with the most beautiful kitchen! The attention to detail, quality of installation and finishing touches have been amazing. Would definitely recommend!
Hace más de 4 años
We absolutely love our Roundhouse Kitchen and we can’t praise the team at Roundhouse enough! Our Kitchen designer Daniel was absolutely fantastic to work with and his technical expertise, practical tips and design flair was instrumental in creating the personal, unique kitchen that is now the heart of our home. The quality and fit of the kitchen is exactly as requested and we love the fact that the kitchens are built in Malvern, Worcestershire. The Roundhouse after care service has also been much appreciated and included a visit from the lovely Amy who gave us the confidence to use our shiny new ovens to their full potential. An all round wonderful experience from start to finish and thank you again to the Roundhouse team.
Hace más de 4 años
Roundhouse worked tirelessly to ensure that we were delighted with our kitchen. They listened attentively to our ideas and developed them to produce a wonderful kitchen - the envy of friends and neighbours. They had to work cooperatively both on and off site with a huge range of other professionals including the architect and the garden design team to ensure a seamless transition from kitchen to garden. They did this very professionally. Thank you Oli for all of your hard work and expertise on the design and supervision. It was a pleasure to work with you and the project is a huge success.
Hace más de 4 años
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