Floors of Stone Ltd

Proyectos

Dirección
Cotes Mill, Nottingham Road
LE12 5TL Loughborough
Reino Unido
+44-1509234000 www.floorsofstone.com

Evaluaciones

I would highly recommend Floors of Stone. They had a really good range of tile designs, both premium and more affordable ones, that are well thought through. Customer service is also spot on. Molly & Ellie help us massively after we had a small snag with our floor (entirely our fault) so big thanks to them. We’ll definitely be going back!
Hace 5 meses
We choose floors of stone because they had the tiles we wanted and they have great reviews. Sadly, they missed the mark with us. Long story, short: Floors of Stone has chosen a miserable haulage company and rest assured, that will be YOUR problem, not theirs. Which is unfortunate because they charge an absolute fortune for shipping compared to other tile retailers. We ordered the Brazilian multi-colored slate tiles. They were set to arrive on a Monday. Late in the day, however, I get a call that they have the wrong area code and the tiles won’t be delivered until Tuesday. That’s fine, might have been my fault. FoS promise that the delivery company will call an hour ahead but that’s a lie. They didn’t for any of ours. On Tuesday, they deliver the tiles but only one of the two pallets. I make calls and am assured they will look into it. Never got call back. Wednesday rolls around and I get a call to tell me the tiles have been delivered! They aren’t delivered though. More calls, assurances made, zero call backs. Finally, at the end of the day, I get a call to tell me the tiles won’t be delivered until Thursday now. Finally get the tiles mid-day but they’re three days late and all I get is an apology in which they basically just blame the haulage company…that they chose. As for the tiles, they’re very good. We got the Brazilian multi-colored slate. Very difficult to install because the the variance in thickness but overall not too bad. The variance in color was well balanced. Only 1% of the tiles were damaged and completely unusable. However a good 15-20% had a least some damage (scrape/chip/too thin) that made them only suitable for partial tiles. My floor area was 36sqm. I ordered 40 and used 38. I have a couple more projects and I would avoid using Floors of Stone unless I absolutely had to (they had exact the tiles I wanted).
Hace 4 meses
Just loved visiting the showroom. Staff couldn't be more helpful. Eventually decided on the Talis Tumbled Marble for my hallway. Makes a grand entrance indeed.
Hace 6 meses